Learner Onboarding: Complete Your First Course

You have received an invitation email from your organization. This guide walks you through everything you need to get started.

Step 1: Accept Your Invitation#

1. Open the invitation email from SkillStream LMS.
2. Click Accept invitation.
3. You are taken to a page to set your password.
4. Enter a password (at least 8 characters) and click Create account.

Already have SSO? If your organization uses Google, Microsoft, or another single sign-on provider, click Continue with [Provider] instead of setting a password.

Step 2: Complete Your Profile#

After signing in for the first time:

1. Click your avatar in the top-right corner and select Account settings.
2. Upload a profile photo (optional).
3. Confirm your name and job title.
4. Click Save.

Step 3: Explore Your Learning Dashboard#

Your dashboard shows:

• Assigned training — courses and curricula your organization has enrolled you in.
• In progress — training you have started but not completed.
• Upcoming deadlines — courses with due dates approaching.
• Recommended — courses suggested based on your role.

Step 4: Start a Course#

1. Click any course card on your dashboard.
2. On the course page, click Start course (or Continue if you have started before).
3. Work through each lesson. Your progress is saved automatically — you can stop and resume at any time.
4. Complete the final assessment (if one exists) to earn your certificate.

Step 5: Track Your Progress#

• Go to My Learning → Progress to see a summary of all your enrolled courses and completion percentages.
• Completed lessons are marked with a green checkmark in the course player.

Step 6: Download Your Certificate#

When you complete a course:

1. A certificate is automatically generated.
2. Go to My Learning → Certificates.
3. Click Download next to any completed course to save your certificate as a PDF.

Getting Help#

If you cannot find a course, cannot log in, or have any other issue:

• Use the search bar in the help center to find relevant articles.
• Contact your organization's training administrator.
• Use the Contact Support button below to reach our team.