View Import History

The Import History page records every course import that has been initiated in your organization, including its current status, any errors, and the resulting course.

Access Import History#

Go to Admin → Course Management → Import History.

Understanding Import Statuses#

Status	Meaning
Pending	The package has been uploaded and is queued for processing
Processing	SkillStream is validating and unpacking the content
Draft	Import completed — the course is saved as a draft, not yet published
Published	Import completed and the course has been published
Failed	Import encountered an error; see the error details below

View Error Details#

If an import shows Failed:

Click the import row to expand it.
Read the Error message. Common causes:
- Invalid manifest: The SCORM imsmanifest.xml or xAPI tincan.xml is missing, malformed, or references files that don't exist in the zip.
- Unsupported SCORM version: The package uses SCORM 2004 4th edition, which is not yet supported. Re-export using SCORM 2004 3rd edition or SCORM 1.2.
- File too large: The upload exceeded the 500 MB limit. Compress videos or split the course into multiple modules.
- Corrupt zip: The archive was damaged in transit. Re-export and upload again.
Fix the underlying issue in your authoring tool and start a new import.

Re-import a Package#

Import History does not support retrying a failed import with the same file. Start a new import from Admin → Course Management → Import Course.

Open the Resulting Course#

For successful imports, click View course in the import row to jump directly to the course editor.

Filter and Search#

Use the search bar to filter by course name or importer (the admin who initiated the import). Use the Status filter to show only failed or pending imports.

Retention Policy#

Import history records are kept for 12 months. After that, the record is removed, but the course itself (if imported successfully) remains unaffected.